The travel industry is a highly competitive industry. In order to be the best travel company in the industry, Trans Ceylon Tours is keen on focusing in following 4 strategic areas, namely:
- Keeping the Company financially healthy at all times;
- Rendering superior service to customers that translate to customer loyalty resulting to repeat orders and referrals that create new and bigger opportunities;
- Maintaining a high-performing team that consistently displays competence in customer orientation and driving for results with the highest regard for professional ethics and Christian values; and
- Doing all of the above at the lowest cost in the industry.
We are committed to providing our clients with best value solutions in their travel needs; offering them professional yet personalized service at reasonable and competitive prices. With the above vision and mission, we are optimistic that we have the road map in moving Trans Ceylon Tours to newer heights.
Our vision is to be the best and creative in the concepts of travel, uplifting ourselves in the competitive market among the best tourism companies in Sri Lanka, being recognized for our professionalism and high quality service.